COVID-19 Resources


NY State Trainings
CTAC Trainings 
OMH Updates
OASAS Updates 
Other Govt. Updates
Tip Sheets 
  Additional Resources  

New york state trainings

OMH Infection Control for NY Ambulatory System Providers (12.1.20):

OMH Infection Control for NY Residential Providers (12.3.20):

OMH Streamlined Process for Permanently Adding Telemental Health Services (8.18.20)

Telehealth for OMH and OASAS Providers During COVID-19 State of Emergency (3.17.20)

State Aid Contracting with OMH during COVID-19 State of Emergency Webinars: 
For Directors of Community Services (3.26.20)
For Direct Contract Mental Health Providers (3.26.20)
For State Aid Letter Funded Providers (3.27.20)


Guidance for OMH Licensed Funded Housing Providers during the COVID-19 State of Emergency Webinars
For Housing Providers in Downstate Counties (3.30.20)
For Housing Providers in Upstate Counties (3.30.20)
For Housing Providers in NYC (3.31.20)

Telemental Health Guidance for NYS Medicaid Managed Care Organizations (MMCOs) during the COVID-19 State of Emergency (4.8.20)

Program and Billing Guidance Regarding COVID-19 Emergency Response Webinars
ACT Program (4.16.20)
PROS Program (4.16.20)
Adult CDT and Partial Hospitalization (4.16.20)
Children's Day Treatment (4.16.20)
Adult BH HCBS & RCAs


OMH Webinars on Employee Wellness
For EAP Coordinators (5.13.20) 
For Department of Labor Staff (6.9.20)
For Department of Public Service (6.15.20)
For Office of Child and Family Services (6.16.20)
For Multiple Agencies (6.17.20)
For SUNY Plattsburgh Employees (7.8.20)
For Department of Tax and Finance Staff (1.14.21)

OMH - FEMA Public Assistance Q&A Forum for COVID-19 Emergency Recovery (5.21.20)

ctac & mctac trainings

Best Practices for Telehealth (3.23.20)

Essential Tips for Tele-Behavioral Health Engagement (4.1.20)

Coping with the COVID-19 Pandemic: Identifying and Assisting the Most Vulnerable and Socially Isolated Adults Struggling with Behavioral Health Problems (4.2.20)

Providing Services Telephonically: Tips for Family and Youth Peer Support Providers (4.8.20)

Conversations with Dr. Tony: Coping with the COVID-19 Pandemic: Understanding and Applying the Principles and Practices of Resilience to Meet the Challenge (4.9.20)

Helping Families with Children and Youth Build Resilience in the Era of COVID-19 - Part 1: What We Say and How We Say It Matters (4.10.20)

Helping Families with Children and Youth Build Resilience in the Era of COVID-19 - Part 2: Building Resilient-Coping in Families (4.10.20)

Virtual Group Therapy (4.15.20)

From In-Person to On-Screen: Best Practices in Telemental Health with Children & Adolescents (4.15.20)

Supporting Family and Youth Peer Advocates During COVID-19 (4.24.20)

Conversations with Dr. Tony with Dr. Courtney Holmes: Providing Remote Supportive Supervision (4.28.20)

Family Treatment During the COVID-19 Crisis Pt. 1: Building Your Skills as a Contextual Coach: Interventions from Family Therapy (5.7.20)

Wellness Self-Management for the COVID-19 Crisis (5.7.20)

3 DBT Skills for Coping with the Coronavirus Crisis (5.8.20)

Family Treatment During the COVID-19 Pandemic Part 2: Practice Report (5.12.20)

​Leadership in Times of Crisis: Building the Skills for Successful Leadership (5.14.20) 

Online Meeting Facilitation: Tips for More Efficient and Fun Virtual Meetings (5.15.20)

Education During COVID-19: What You Need to Know to Protect Students' Rights (5.15.20)

Understanding the Process of Bereavement: Responding to the Loss of Clients and Staff During These Difficult Times (5.26.20)

OMH Guidance and Resources

All NYS Office of Mental Health Guidance Documents

Revised Protocols for Personnel in Clinical and Direct Care Settings to Return to Work Following COVID-19 Exposure or Infection (Issued 2.15.21)

Use of Telephone and Two-way Video Technology by OMH-Licensed, Funded or Designated Providers and Clients Affected by the COVID-19 Pandemic (Consolidated Telemental Health Guidance) (Revised 2.12.21)

Streamlined Process to Permanently Add Telemental Health as an Optional/Additional Service (Issued 7.24.20)

Information on COVID-19 Testing for OMH and OASAS Programs (Issued 7.13.20)

OMH and OASAS Ambulatory Residential Program COVID-19 Testing, Record Keeping, and Notification Instructions (Issued 6.30.20)

Infection Control Guidance for Reopening Public Mental Health System Sites (Issued 6.25.20)

OMH COVID-19 Disaster Emergency FAQ (Updated 6.11.20)

Incident Reporting and NIMRS Update (Issued 4.21.20)

Telephonic Billing Modifiers for Mental Health Services during COVID-19: Guidance (Issued 3.26.20)

Telehealth Modifier Crosswalk (Issued 3.25.20)  

Self-Attestation of Compliance to Offer Telemental Health Services (Revised 3.30.20)

Guidance for NYS Behavioral Health Programs Around COVID-19 (Issued 3.11.20)

Admissions & Continuity of Care Advisory (Issued 3.20.20)

OMH Program Specific COVID Guidance

Adult Behavioral Health Home and Community Based Services and Recovery Coordination Program and Billing (Revised 5.8.20)

Adult and Children's Residential Documentation (Issued 4.13.20)

For Children's HCBS and CFTSS please see DOH released guidance below, under Other Government Guidance

All OMH Residential and Site Based Programs: COVID Infection Control Guidance Checklist (5.11.20)

Clinic Treatment Program Billing (Revised 5.15.20)

Clinic Treatment Program Documentation (Issued 4.13.20)

ACT Program and Billing (Issued 4.13.20)

Adult CDT Program and Billing (Issued 4.13.20)

Children's Day Treatment Program and Billing (Revised 4.15.20)

Partial Hospitalization Program and Billing (Issued 4.13.20)

PROS Program and Billing (Issued 4.13.20)

Article 28/31 Hospital Psychiatry Providers Treatment Planning and Documentation (Updated 6.5.20)

Guidance, Updates, and Consolidation: RTF Treatment and Documentation Standards, Visitation, Telemental Health Utilization, and Restraint Response during COVID-19 Emergency Period (Updated 10.30.2020)

Questions? Email

OASAS Guidance and resources

OASAS COVID Guidance for Behavioral Health Programs

Adult Behavioral Health Home and Community Based Services and Recovery Coordination Program and Billing (Revised 5.8.20)

For Children's HCBS and CFTSS please see DOH released guidance below, under Other Government Guidance

Telepractice Waiver Update (Issued 3.18.20)

Letter of Counsel to Waive 14 NYCRR 830.5- Telepractice (Issued 3.9.20)

OASAS Assistance for Service Providers During COVID-19 State of Emergency (Issued 3.2020)

OASAS Attestation to Offer Telepractice Services (Issued 3.2020)

OASAS Telepractice FAQ Document (Updated 5.12.20)

Telepractice Informed Consent Form (Issued 4.7.20)

Questions? Email

Other government guidance

NYS Executive Order Extending Telehealth Regulatory Flexibility (Updated 9.8.20)

Timely Billing for CFTSS and Children's HCBS during COVID (Issued 6.2020)

Amendment to Children's Waiver (HCBS) During COVID (Approved by CMS 6.2020)

COVID-19 Guidance for Designated Children and Family Treatment and Support Service (CFTSS) Providers (Updated 6.10.20)

COVID-19 Guidance for Children’s Waiver (HCBS) Service Providers (Updated 6.10.20)

DOH Updated Protocols on COVID Patient Isolation in Congregate Settings (Issued 4.19.20)

DOH Updated Protocols for Personnel in Healthcare and Other Direct Care Settings to Return to Work Following COVID-19 Exposure or Infection (Issued 3.28.20)

DOH Medicaid Update Regarding Use of Telehealth During COVID-19 (Issued 3.20.20)

Interim Guidance for Cleaning & Disinfection of Public & Private Facilities for COVID-19 (Issued 3.10.20)

Interim Guidance for Large Gatherings & Public Spaces During the COVID-19 Outbreak (Updated Daily)


 CTAC/MCTAC Tip sheets

Holding Virtual Appointments: Setting Up Your Technology

Tips for Interacting with Clients During Virtual Appointments

Resources for Caregivers and Children

Transitioning to Telemental Health: Your First Appointment

Conducting Appointments Via Phone

Virtual Group Therapy

Distance Supervision

Basic Tips for Youth/Adolescents Using Telehealth

Basic Tips for Adults Using Telehealth

Childhood Grief and Loss in the Time of COVID-19: A Guide for Caregivers

 Additional resources

CTAC Resources

 CDC Mental Health & Coping During COVID-19

Disaster Preparedness, Response, & Recovery

State Medicaid & CHIP Telehealth Toolkit

U.S. Chamber of Commerce:
Coronavirus Emergency Loans Guide and Checklist for Small Businesses and Nonprofits
Corporate Citizenship Center
Coronavirus Response & Resources

New York State Department of Health Shared Work Program

New York Council of Nonprofits, Inc. (NYCON) 

Human Services Council (HSC)
COVID-19 Resources for Human Services Providers


Project Teach

NYS Trauma Informed Network

NYC Early Childhood Mental Health Training and Technical Assistance Center (TTAC)

NYC Resources:
NYC Department of Health and Mental Hygiene COVID-19 Resource Page

Feeding New York: The Plan for Keeping Our City Fed During the COVID-19 Public Health Crisis

Map of Free Food Resources

Signing Up for SNAP Benefits or Cash Assistance

Ways to Give and Receive Help in NYC

NYC Food Delivery Assistance

COVID-19 Resources for People with Disabilities

Business Recovery Initiative