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  • About
  • Upcoming Events
  • Trainings
    • Business Best Practices
    • Professional Development
    • Services Best Practices
    • Systems Transformation
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Services Best Practices

Services Best Practices: to provide quality training and assistance on the implementation of best practices in the service array, including core competencies, practice models, and related topics.

Trainings + Tools

Autism

  • A Live Interview With Dr. Temple Grandin
  • ASD Part I: Infancy to Early Childhood (0 to 3)
  • ASD Part II: Early Childhood to School Age (3 to 16)
  • ASD Part III: Adolescents and Young Adults (14-21)
  • Autism Spectrum Disorders and Mental Health in Outpatient Settings

Black Boys and Men Podcast Series

  • 00: Changing the Narrative
  • 01: Addressing Historical Trauma
  • 02: Violence and Trauma
  • 03: Preventing Suicide
  • 04: Racism, Masculinity, and Health
  • 05: Masculinity and Trans Black Men
  • 06: Raising Our Black Sons: Perspectives From Mothers
  • 07: Engaging Black Boys in Schools
  • 08: School-to-Prison Pipeline
  • 09: Policies That Adversely Affect Black Fathers
  • 10: Engaging Black Fathers in Behavioral Health Services
  • 11: Police Brutality and Trauma
  • 12: Reentry Following Incarceration
  • 13: Reentry Part 2: Getting Back to Work
  • 14: Resilience and Steps Forward

Children's System Transformation

  • CFTSS: OLP, PSR, CPST Refresher Webinar
  • Children and Family Treatment and Support Services 101 for OMH Licensed Programs
  • Children's Aligned HCBS Authorization & Payment for Adaptive/Assistive Equipment, Veh. Mods, Environmental Mods, NMT
  • Children's HCBS Plan of Care Workflow and Service Authorization
  • Family Peer Support Service (FPSS) Preparing for Managed Care
  • Preparing for Managed Care for Youth Peer Support and Training (YPST) Providers
  • Understanding Care Management Reqs and Medicaid Status Impact Re HCBS Eligible Children

Community Involvement

  • Community Delivered Service: Budget Considerations
  • Community Delivered Services: An Introduction
  • Community Delivered Services: Engagement
  • Community Delivered Services: Hiring
  • Community Delivered Services: Information Sharing in the Field
  • Community Delivered Services: Innovations with Peers
  • Community Delivered Services: Safety
  • Community Involvement In Behavioral Health Agencies

Credentialing

  • Youth Peer Advocate Provisional Credential Application Review
  • YOUTH POWER! Overview of the NYS Youth Peer Advocate Training and Credentialing
  • YOUTH POWER! Youth Peer Advocate Credential and Training Initiative

Cultural Competency

  • Aligning with Health Care Reform: The Role of Cultural Competence at the Organizational Level**
  • Aligning with Health Care Reform: The Role of Cultural Competence at the Program Level**
  • Beyond Speaking Spanish: Cultural Competency with Spanish-Speaking Communities (Webinar and slides are only available in Spanish)
  • Conversations with Dr. Tony - ft. Dr. Roberto Lewis-Fernández on The Cultural Formulation Interview
  • Conversations with Dr. Tony: What Can Organizations Do To Improve Anti-Racist and Anti-Oppressive Practices?
  • El DSM 5 y la Entrevista de Formulación Cultural: Qué es y cómo implementarla
  • Identity, Bias, and Cultural Humility: Connecting to Ourselves and Others
  • The DSM 5 and the Cultural Formulation Interview: What It Is and How to Implement It

Documentation

  • Child and Family Treatment and Support Services (CFTSS) Principles and Documentation
  • Documentation Best Practices for Family Peer Support Providers: Part 1
  • Documentation Best Practices for Family Peer Support Providers: Part 2
  • Documentation Best Practices for Youth Peer Support and Training Providers: Part 1
  • Documentation Best Practices for Youth Peer Support and Training Providers: Part 2
  • Documentation Done Right Workbook Series
  • Documentation Series #4--The Progress Note: A Critical Component of Care
  • Documentation: Office hours webinar
  • Foundations of Documentation and Establishing the Need for Treatment
  • Learning to Love Data
  • Questions and Answers: A Conversation About Documentation Best Practices
  • Supporting High Quality Documentation as a Supervisor
  • Treatment Plans: Documentation Series #3

Engagement of Adults

  • Adult Engagement Series: Engagement Practices for Clinical Staff: Part 1
  • Adult Engagement Series: Engagement Practices for Clinical Staff: Part 2
  • Adult Engagement Series: Engagement Practices for Supervisors
  • Adult Engagement Series: Lessons Learned Final Webinar

Engagement of Children/Families

  • Family Alignment Series: Caregiver Engagement Strategies - Part I
  • Family Alignment Series: Caregiver Engagement Strategies - Part II
  • Family Alignment Series: Caregiver Involvement Strategies
  • Family Alignment Series: Caregivers and Kinship Care
  • Family Alignment Series: First 30 Days - Assessment and Goal Setting
  • Family Alignment Series: First 30 Days - Discharge Planning and Outcomes
  • Family Driven Care 101
  • Family Engagement in Adolescent Substance Use Disorder Services
  • Family Focused Engagement in Child Mental Health Services
  • Part II: How do you help an organization become more Family-Driven?
  • The Importance of Parent Involvement in Child Welfare
  • Transition Age Youth (TAY) Engagement: Best Practices & Personal Experiences

Family Alignment

  • Family Driven Care Learning Community (FDC LC): Partners in Care Informational Webinar
  • Family Treatment During the COVID-19 Pandemic Part 2: Practice Report

Family Peer Advocate Credential

  • Overview of the NYS Youth Peer Advocate Training and Credentialing

Gender Inequality Series

  • View trainings in this series at the McSilver Institute's website.

General

  • Essential Tips for Tele-Behavioral Health Engagement
  • Guidance for OMH Licensed Funded Housing Providers in Downstate Counties during COVID 19 State of Emergency
  • Guidance for OMH Licensed Funded Housing Providers in NYC during COVID 19 State of Emergency
  • Guidance for OMH Licensed Funded Housing Providers in Upstate Counties during COVID 19 State of Emergency
  • Introduction to the Data Matrix + Balanced Scorecard Approach
  • The Data Breakdown
  • The Data Matrix: Download the Resource Below
  • Using human resources strategically to support health care transformation

Grief and Loss

  • Assessment and Treatment for Childhood Grief and Loss
  • Part 1: Love, Loss, and Grief
  • Part 2: Saying Goodbye: Families Coping with a Loved One’s Terminal Illness**
  • Part 3: Beyond Kübler-Ross: New Perspectives in Death, Dying and Grief**
  • Supporting Children with Grief and Loss During the COVID-19 Pandemic
  • Understanding the Process of Bereavement: Responding to the Loss of Clients and Staff During These Difficult Times

Group Facilitation

  • Part 1: How to Engage Prospective Clients in Making an Informed Decision about Group Participation
  • Part 2: Group Processes
  • Part 3: Facilitation Utilizing ROPES
  • Part 4: Evaluation: Group Outcomes and Performance Indicators
  • Virtual Group Therapy

Home and Community Based Services

  • Children's Medicaid System Transformation: Draft HCBS Workflow
  • Foundations in Recovery and Wellness Webinar Series for Adult BH HCBS Providers: Building Recovery-Oriented Relationships
  • Foundations in Recovery and Wellness: Culture of Recovery
  • Foundations in Recovery and Wellness: Recovery-Oriented Program Design
  • Foundations of Recovery & Wellness Training for Adult BH HCBS Providers
  • Foundations of Recovery & Wellness Training for Adult BH HCBS Providers
  • Foundations of Recovery & Wellness Training for Adult BH HCBS Providers
  • Foundations of Recovery & Wellness Training for Adult BH HCBS Providers
  • Foundations of Recovery & Wellness Training for Adult BH HCBS Providers
  • Person-Centered Planning for Adult BH HCBS Providers
  • Person-Centered Planning for HH Care Managers and Recovery Coordinators
  • Recovery-Oriented Adult BH HCBS: Challenges and Opportunities

Infant and Early Childhood Mental Health

  • Part I: The Foundations of Infant and Early Childhood Mental Health**
  • Part II: Best Practices in Training and Treatment of Infant-Early Childhood Mental Health Concerns**

Integrated Care

  • Behavioral Health Medical Homes: Integrating Approaches to Physical Health, Mental Health, and Substance Use
  • Collaborating for Health: Disease Management for Individuals and Families
  • Conversations with Dr. Tony: Advancing Integrated Care: Primary and Behavioral Health Integration Amidst COVID-19 and Beyond
  • Culture, Spirituality and Community: Reaching Out to Address Health Disparities
  • Decision Support Tools: Optimizing Health Records for Integrated Care

Leadership

  • Adaptive Leadership in Organizational Change
  • Leadership in Times of Crisis: Building the Skills for Successful Leadership

LGBT Issues

  • Cultivating Inclusive DBT Treatment for Sexual Minority & Gender Expansive Youth & Their Families
  • Introducción a “Transgenero 101”: Conceptos Básicos para el Trabajo con la Población Transgenero
  • Introduction to "Transgender 101": Basic Concepts for Working with the Transgender Population
  • Mental Health Issues in LGB Populations: Minority Stress, the Coming Out Process, and LGB-Sensitive Therapy**
  • The Importance of Identity Affirming Care
  • Transgender Youth and Mental Health
  • Transgender Youth: How Family Involvement Affects Mental Health
  • What about the "Q" in LGBTQ: Culturally Competent Social Services for Queer Communities
  • Working with LGBTQ Youth in a Mental Health Setting
  • ¿Qué pasa con el "Q" en LGBTQ? Servicios Sociales Culturalmente Competentes para Comunidades “Queer”

Mental Health Clinical Business Practices

  • Regulatory Relief and Rapid Access in Article 31 Clinics
  • Regulations Revisited: A New Look at Article 31 Clinic Processes

Mindfulness

  • Empowering Recovery and Resilience with Mindfulness
  • Practicing Presence: Mindfulness in Psychotherapy with Adults**

Motivational Interviewing

  • Getting to the Heart of Motivational Interviewing
  • Introduction to Motivational Interviewing & Transition Age Youth
  • Motivational Interviewing Clinical Updates Within Substance Abuse Treatment
  • Motivational Interviewing Demonstration Video: Dani and Therapist
  • Motivational Interviewing Demonstration Video: Jay with Newer Therapist
  • Motivational Interviewing Demonstration Video: Jay with Nurse and Using EPE
  • Motivational Interviewing Demonstration Video: Jay with Older Therapist
  • Motivational Interviewing Demonstration Video: Jay's Mom with Older Therapist
  • Motivational Interviewing Demonstration Video: Jeremy and Therapist
  • Motivational Interviewing Demonstration Video: Kris and Therapist
  • Motivational Interviewing in Children's Services, Part 1
  • Motivational Interviewing in Children's Services, Part 2

OASAS Substance Use Providers

  • Ancillary Withdrawal and Medication Assisted Treatment (MAT) Services
  • LOCADTR Concurrent Review Module: A Clinical Conversation
  • LOCADTR Concurrent Review Module: The Connection to VBP, Metrics, and Clinical Standards
  • OASAS Ancillary Withdrawal Series: Chapter 1
  • OASAS Ancillary Withdrawal Series: Chapter 2, Stabilization and Engagement
  • OASAS Ancillary Withdrawal Series: Chapter 3, OASAS Clinical Practice Guidance
  • OASAS Ancillary Withdrawal Series: Chapter 4, Implementation
  • OASAS Crisis Services: Improving the Continuum of Care and Bridging the Treatment Gap
  • Person-Centered Care

Older Adults

  • Working with Older Adults in Mental Health Services

Outcomes

  • Outcome Measurement, Part II
  • Outcome Measurement: Clinical Support Tools - What, How, and Why?
  • PEDS: Core Components of Effective Treatment for Childhood Disruptive Behavior Problems

Peer Partners

  • Family Partnership in Children's Services
  • Family Peer Support Services: Partnering with Hospitals

Peer Services

  • Building Youth Engagement and Involvement: Learn How YOUTH POWER! Can Support You
  • Effectively Employing and Supervising Youth Peer Advocates
  • Guiding Change: Strategies for Family Peer Support Leaders
  • Hiring Family Peer Advocates: Panel Discussion with Family Peer Support Program Directors
  • Hiring Youth Peer Advocates: Panel Discussion with Supervisors of Youth Peer Advocates
  • Introduction to Family Peer Support Services
  • Legal Options for Kinship Caregivers
  • Providing Services Telephonically: Tips for Family and Youth Peer Support Providers
  • Resolution-Focused Crisis Support Strategies for Family Peer Advocates Part 1
  • Resolution-Focused Crisis Support Strategies for Family Peer Advocates, Pt 2
  • Supporting Family and Youth Peer Advocates During COVID-19
  • The Value of Peer Support in Behavioral Health Services
  • Why Youth Peer Advocates? Part Two
  • Why YPA? Part One

Person-Centered Care

  • Part 1: Person and Family-Centered Planning and Leadership: Implementing Recovery-Oriented Planning at the Organizational Level
  • Part 2: Hallmarks of Person-Centered Practices and Service Planning in a Managed Care Environment
  • Part 3: Person/Family-Centered Planning and Peer Support: The (not so) Secret Component to Recovery Focused Care

Plan of Care

  • Decision Support for Challenging Clinical Problem Areas
  • Text Messaging: Guidelines for Behavioral Health Providers, Part 1
  • Text Messaging: Guidelines for Behavioral Health Providers, Part 2

Race, Trauma and Poverty Series

  • How Racism Impacts those We Serve and How We Serve: Are We Meeting Participants Where They Are?**
  • Race and Trauma: Race-based Traumatic Stress and Psychological Injury
  • Race and Trauma:The Role of Racial Trauma in Psychotherapy**
  • Race, Poverty & Trauma: Microaggressions and the Therapeutic Alliance: Exploring Ethnically and Racially Diverse Clinician-Participant Relationships**
  • Trauma and Poverty: A Case of The Chicken and The Egg
  • Underprivileged & Underserved: The Impact of Poverty on Mental Health**

Residential Treatment

  • Best Practices Framework for Residential Interventions
  • Youth Care Workers as First Responders: Making Decisions When Time is Short and the Stakes are High

Resilience

  • **From ACEs to Assets: Supporting the Growth of Resilience to Improve Education, Health, and Wellness Outcomes
  • 3 DBT Skills for Coping with the Coronavirus Crisis
  • Child Development and the Brain: Promoting Resilience and Joy
  • Children's Mental Health Awareness: Creating Resilience Informed Service Environments
  • Conversations with Dr. Tony: Coping with the COVID-19 Pandemic: Understanding and Applying the Principles and Practices of Resilience to Meet the Challenge
  • Helping Families with Children and Youth Build Resilience in the Era of COVID-19 - Part 1: What We Say and How We Say It Matters
  • Helping Families with Children and Youth Build Resilience in the Era of COVID-19 - Part 2: Building Resilient Coping in Families
  • Neurobiology & Resilience
  • Resilience Informed Service Environments (RISE): Infusing programs and practice with resilience-based approaches**
  • Resilience Unleashed: Supporting Youth Guided Practice
  • Resilient Informed Service Environments Learning Community (RISE-LC): Informational Webinar

School Based Services

  • Education During COVID-19: What You Need to Know to Protect Students’ Rights
  • Helping Children Adjust to the New Normal Pt 1: Integrating Trauma-Informed and Resilience Building Practices as Students Return to School
  • Helping Children Adjust to the New Normal Pt 2: Implementing Evidence-Based Interventions for Students Returning to School with Mental Health Difficulties
  • Helping Students Embrace a Resilient Framework: The Interaction of Trauma and Grief in the Age of the COVID-19 Pandemic
  • Parents as Agents of Change: Collaboration in Treatment Planning
  • See, Talk, Treat: Strategies for Effective Treatment Planning in Schools

Self-injury

  • Understanding Adolescent Self-Injury

Sensory Modulation

  • Common Sense for the Senses: Beyond the Basics on Sensory Modulation
  • Using Sensory Modulation Techniques for Calming, Coping, and Creating Sensory Soothing Environments

Sexual Abuse, Violence and Agency

  • An Overview of Sexual Violence, Abuse, and Assault
  • Best Practices
  • Breaking the Silence
  • Community-Based Interventions
  • Coping with Crisis During COVID-19 Pt 2: Assessing and Responding to the Needs of Domestic Violence Survivors During COVID-19: Notes from the Field
  • Impact of Intimate Partner Violence (IPV) on Children and Child Development
  • Understanding Childhood Sexual Abuse of Boys and Men

Small Business Initiative

  • Small Business Initiative Office Hours

Substance Use

  • Assessment of Substance Use Among Adolescent Clients
  • Caring for Families Impacted by Substance Use Disorder
  • Harm Reduction 101
  • Harm Reduction 102
  • Medication Assisted Treatment and Recovery: Delivering Evidence-Based Care with Compassion
  • Substance Use Disorder: What You Need to Know
  • Substance Use Disorders: What You Need to Know Part II - Tailoring Treatment
  • Understanding the Opioid Crisis and Clinical Implications

Suicide Prevention

  • Coping with Crisis During COVID-19 Pt 1: Crisis and Safety Planning via Telehealth for Suicidal Ideation and Self-Harm
  • Suicide Prevention Among School-Age Children
  • Suicide Prevention, Part 1
  • Suicide Prevention, Part II

The Social Determinants of Health

  • Coming Home: Working from the Trauma Informed Perspective with the Justice Involved Population
  • Conversations with Dr. Tony - ft. Dr. Arthur Evans, CEO of the American Psychological Association on Population Health
  • EMS and High Needs Students: Applying a Trauma Informed Response in NYC Public Schools
  • Environmental Trauma: Strengthening a Community Through Action
  • Housing IS Healthcare: What Can Be Done to Address the Most Important Social Determinant of Health?
  • Legacies of Pain and Resilience: Clinical Implications for Understanding Historical Trauma and Race**
  • Navigating the Reentry Maze: Holistic Transformative Integrated Case Management
  • Out of the System and into the Workforce: Employment as a Social Determinant
  • Part I: Collective Impact Through A Community Schools Framework
  • Part II: Measurement and Sustainability and Collective Impact
  • Part III: Reforming NYS Juvenile Justice System Through Collective Impact
  • Promoting Nutrition Education in Diverse Populations
  • Strength in Numbers: Voting & Social Work
  • The SEED's of Health: Exploring the Impact of Social, Economic, and Educational Determinants
  • The Shame of Being Poor? Stigma as a Social Determinant of Health
  • The Things that Matter: Addressing the Social Determinants of Health
  • What's Food Got To Do With It? Food Insecurity and Mental Health
  • Women and Mental Health: Embracing the Intersection of Trauma, Oppression, and Agency**

Transition Age Youth

  • Knowledge Empowers You (KEY) Learning Community Informational Webinar
  • Part I: Transition Age Youth: The Caregiver Perspective
  • Part II: Transition Age Youth: The Youth Perspective
  • Part III: Transition Age Youth: The Treatment Provider’s Perspective
  • Services for Youth as They Transition to Adulthood: Part I

Trauma

  • **Addressing the Mental Health Needs of Children with Incarcerated Parents
  • **Part 4: Providing Services to Students with Clinically Significant Difficulties Following Trauma Exposure
  • Arrest to Reentry: Implications for Social Work Practitioners
  • Building a Resilient Workforce
  • Children's Complex Trauma Exposure Assessment (CTEA): Essential Strategies
  • Children's Complex Trauma Exposure Screen
  • Children's Health Homes: Training on Complex Trauma Determination: Webinar #1
  • Children's Health Homes: Training on Complex Trauma Determination: Webinar #2
  • Children's Health Homes: Training on Complex Trauma Determination: Webinar #3
  • Children's Health Homes: Training on Complex Trauma Determination: Webinar #4
  • Complex Trauma Throughout the Lifespan: Considerations for Practice to Support Healthy Aging
  • Core Components of Effective Trauma Treatment for Children and Adolescents
  • Creating a Path for Resiliency**
  • Creating a Trauma Informed Environment: Promoting Physical & Emotional Safety**
  • Exploring the Intersection of Trauma and Addiction
  • Family Separation and Other Attachment Disruptions: A Panel Discussion
  • Immigration & Trauma: Before, During & After
  • Inmigración y Trauma: Antes, Durante y Después
  • Mitigating Disaster Trauma: The Role of the Outpatient Mental Health Clinic
  • Part 1: Trauma-Sensitive Schools - A Multi-tiered Approach
  • Part 2: Tier 1 – Trauma-Informed Care for All – Creating Safe and Healthy Classrooms
  • Part 3: Tier 2 – Trauma-Informed Interventions for Students in Need**
  • Part 5: Restorative Justice: A Trauma-Informed Approach to Discipline in School**
  • PEDS: Core Components of Effective Trauma Treatment for Children and Adolescents
  • Play Therapy and Trauma Treatment with Children
  • The Impact of Trauma and Neglect on Young Children
  • The Impact of Trauma on Parenting
  • The Trauma Informed Family Peer Advocate
  • The Trauma Informed Social Worker
  • Through the Looking Glass: Applying a Complex Trauma Lens when Working with Children and Adolescents
  • Trauma Informed Care 101**
  • Trauma Informed Care: The Do's and Don't of Serving Survivors of Intimate Partner Violence
  • Trauma Informed Collaboration**
  • Trauma-Informed Supervision**
  • Working with Children Suffering from Trauma, Part 2- Trauma Treatment
  • Working with Children Suffering from Trauma, Part One - Trauma Assessment

Treatment Approaches

  • **An Overview of Cognitive Processing Therapy for PTSD
  • Applications of Play Therapy
  • Befriending Stress: A Neurological Perspective
  • Best Practices for Supporting Kincare Families in Community Settings
  • Best Practices for Telehealth*
  • Clinical Approaches to Address Bullying
  • Conversations with Dr. Tony - ft. Dr Kimberly Hoagwood: Defining Evidence in Clinical Practice
  • Conversations with Dr. Tony - ft. Dr. Michael Lindsey
  • Coping with Crisis During COVID-19 Pt 3: Applying Psychological First Aid
  • Coping with Crisis During COVID-19 Pt 4: Attending to the Safety of Children
  • Coping with Crisis During COVID-19 Pt 5: Providers Report: Sharing Experiences From the Field
  • Coping with the COVID-19 Pandemic: Identifying and Assisting the Most Vulnerable and Socially Isolated Adults Struggling with Behavioral Health Problems
  • Core Components of Effective Treatment for Childhood Disruptive Behavior Problems
  • Core Components of Effective Treatment for Youth with Depression
  • Dads & Depression: Paternal Depression in New and Expectant Dads
  • Eating Disorders 101: Overview & Treatment Recommendations
  • Eating Disorders: Evidence Based Practices and Tools for Effective Treatment
  • Engaging Youth at Risk for Psychosis
  • Evidence Based Treatment for First Episode Psychosis Part II
  • Evidence-Based Treatment for First Episode Psychosis
  • Family Treatment During The COVID-19 Pandemic Part 1: Building Your Skills as a Contextual Coach: Interventions from Family Therapy
  • Fetal Alcohol Spectrum Disorders (FASD): Diagnosis and FASD-Informed Care
  • Financial Assistance for Kinship Caregivers
  • Foundations of the Play Therapy Relationship
  • From In-Person to On-Screen: Best Practices in Telemental Health with Children & Adolescents
  • Harm Reduction 103: Q&A
  • Helping Kincare Families Cope with Ambiguous Loss
  • Interpersonal Approaches to Treating Depression in Adolescents and Adults
  • Introduction to Cognitive Behavior Therapy with Children and Families
  • Jelly Belly Relaxation Technique for Children
  • Kinship Care 101
  • OCD Best Practices and Treatment Recommendations
  • Positive Resourcing in Your Clinical Practice
  • Screening for Trauma in a Trauma-Informed and Bias Reducing Way in Children’s Mental Health Services
  • The Evidence Based Practitioner
  • The Out of Office Experience: Strategies and Interventions for Working in the Community
  • Toxic Masculinity and Clinical Practice with Men
  • Using Art in Therapy
  • Virtual Family Driven Care Learning Community Kickoff Webinar
  • Wellness Self-Management for the COVID-19 Crisis

Workforce Resilience/Staff Wellness

  • MCTAC+ Adopting the Principles of Trauma-Informed and Resiliency-Based Care in the Supervision in the Behavioral Health Workforce
  • MCTAC+ Supervision Difficult Conversations

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