MCO Plan Matrix
A comprehensive one-stop resource for critical New York State Medicaid Managed Care and Medicaid Advantage Plus plan information searchable by region, county, or plan.
Read MoreThe CTAC website and third party providers use cookies, which are necessary for site functionality and required to achieve the purposes found in our Privacy Policy. By browsing our website and digital tools, you consent to our use of cookies.
AcceptA comprehensive one-stop resource for critical New York State Medicaid Managed Care and Medicaid Advantage Plus plan information searchable by region, county, or plan.
Read MoreAn interactive UB-04 form that highlights the requirements for submitting a clean claim for each Managed Care Organization.
Read MoreThis resource guide outlines standard elements in assessing youth and their families and reviews how behavioral health providers might synthesize and integrate information obtained during the assessment process in a comprehensive written format.
Read MoreThis guide for caregivers provides helpful tips on how to discuss violent events with children and youth.
Read MoreThis quick reference guide highlights information and practice suggestions that can support and deepen your therapeutic relationship when working with young trauma survivors.
Read MoreThis brief guide outlines components of a trauma responsive approach to care that any clinician can use to support people in their journey to healing, recovery and building resilience.
Read MoreThis resource is intended to raise awareness and facilitate a conversation on how to identify and support an intergenerational approach to break the transmission of trauma with the goal of healing.
Read MoreBecause trauma and adversity are very common, this brochure can be shared across diverse locations including behavioral health sites to child welfare centers to schools and community centers.
The Benchmark Modeling Tool is an Excel based fiscal model designed for use by Outpatient clinics. As of February 2024, an updated MHOTRS Financial Modeling Calculator has been developed. Please use the link below to navigate to the new tool.
Read MoreSelf-confidence is essential in order for youth to develop into successful adults, as this helps them better relate to peers, perform better academically, and make informed, safer decisions. In this toolkit we will address the importance of self-confidence, challenges to ones’ self-confidence and practical tips to use when working with youth.
Read MoreShare these Caregiver's Guides with caregivers and families to help them better understand their children's experiences, conditions, and treatment.
Read MoreDetails the steps Licensed Practitioners of the Healing Arts should take when recommending a youth for Children and Family Treatment & Support Services.
Read MoreExcel-based financial tool to help providers to identify their volume, service mix, productivity standards and operating expenses for Children and Family Treatment and Support Services (CFTSS)
Read MoreThe Community-Delivered Services Planning Workbook is designed as a guide to help providers ensure their program models and practices reflect current best practices for working in the field. The workbook is intended for both experienced providers as well as those new to this way of providing services.
Read MoreAn easy to use guide to talk with individuals seeking treatment about the value of employment
Read MoreDeveloped in partnership with NYAPRS and CCSI, this toolkit contains resources helpful to providers around the implementation of CORE. A brief description of each resource and its intended audience is also included.
Read MoreThese tools are designed to help organizations identify new critical data points and understand areas of strengths and opportunities as it relates to their agency's current data practices.
Read MoreThe goal of these tools is to help agencies better evaluate their performance and efficacy. These tool were released as part of the Data: Beyond the Tip of the Iceberg series.
Data Metrics Grid (aka Data Matrix)
This tool is designed to help leadership identify and select critical data points/metrics to better evaluate their agency's performance and effectiveness of their work across a variety of data domains and by staff roles. Additionally, this tool will help build general staff understanding of their own performance and effectiveness related to the agency's selected metrics
Data Gap Assessment
Upon completing the assessment, agencies are provided a visual representation of how they scored in each domain, as well as a list of areas agencies should focus on.
CTAC has developed three animated videos on implicit bias, microaggressions, and caregiver perspectives.
Read MoreDocumentation Done Right is a set of workbooks designed to share best practices in documentation and provide users with exercises that provide an opportunity to practice these skills.
Read MoreExplore the adoption of an EHR system, upgrade current electronic health software, or consider software capacities your organization may want to leverage
Read MoreThis Guide is designed to serve as a resource for engaging and empowering people in their own mental health recovery.
Read MoreThis Guide is designed to serve as a resource for engaging and empowering people in their own mental health recovery. This Guide will support your practice, as you work in collaboration with individuals, in the achievement of their goals.
Access the guide HERE
A checklist intended to help providers ensure they are utilizing best clinical practices during initial evaluation sessions.
Read MoreReview each statement on the checklist to see how well you are doing with each family. At the end, identify at least one area to improve upon and plan an action step for improvement. [Note: Many of these same practices can be used throughout treatment.]
CTAC has prepared these resources to promote family-driven practice. The Guiding Principles and Tips can be helpful for supervisors, clinicians and families to build a transparent, trusting and collaborative relationship. The Supervision Strategies support supervisors in modeling best practices that can be implemented by supervisees working with families.
Read MoreHighlights critical areas of managed care readiness and tips for providers.
Read MoreUse the linked tool below from the New York State Department of Health to find a Health Home that serves your county or to learn about each of the Health Homes.
Read MoreThis tool supports mental health providers in the practical application of intersectionality, to provide effective mental health service delivery and care that addresses mental health inequities.
Read MoreAnswers common questions regarding managed care billing, contracting, utilization management, outcomes, and more.
Read MoreIncorporate these key messages in the engagement, assessment, and treatment process to reinforce, validate and empower.
Read MoreThis liberation psychology tool aims to address oppressive systems and understand their impacts on the individual and community. Clinical recommendations are provided on how to incorporate tenets of this framework with youth from racially and ethnically marginalized backgrounds using an intersectional approach.
Read MoreThe consultant directory lists available professionals to consider for individualized managed care support.
Read MoreInteractive online glossary of frequently used managed care terminology. Includes a printable top acronyms "cheat sheet."
Read MoreHelps providers to assess organizational readiness for managed care across eleven critical domains.
Read MoreOnline completion of this readiness assessment has ended but please continue to use this as a resource/checklist.
These quick reference guides highlight information and practice suggestions that can enhance and deepen your knowledge on emerging topics. Topics include facilitating collective healing and shared resilience, attending to the youth mental health crisis, being a climate-aware provider, and supporting and retaining frontline workers. Additionally, lists of topic related resources are available.
Read MoreEach individual link will direct you to the topic specific webinar training page. You can access and download the tip sheet via the orange link on the top right of the training page.
The Current Youth Mental Health Crisis
The Impact of Climate Change Concerns on Youth Mental Health
Meeting the Needs of Frontline Workers: Addressing the Great Resignation
Narcissistic Personality Disorder
The Trauma of Fatphobia and Weight Stigma: Bias in Clinical Spaces with Youth
Eating Disorders, Historical Trauma and Harm Reduction in Black, Indigenous, and Youth of Color
This tool is designed for MHOTRS Programs (Article 31 Clinics). The tool will allow you to identify your key cost and revenue drivers and will help you better understand how service volume, service type, operating cost and reimbursement rates affect your bottom line.
Read MoreThis guide provides people with simple techniques and practices to use in their everyday lives to help regulate, relieve stress, and even take control of their lives.
Read MoreA comprehensive assessment measures database designed specifically for behavioral health providers.
Read MoreYour agency's cheat sheet to managed care contracting. Prepare, Evaluate and Negotiate your contract with Managed Care Organizations.
Read MoreWell-detailed policies & procedures serve as valuable communication tools for the efficient implementation of all business operations within the organization and for reducing operational error and oversights.
Read MoreClear policies and procedures empower your workforce and ensure consistency in service delivery through the clear understanding of their roles and responsibilities. Your policies and procedures reflect your organization’s best practices, standards for how work is to be performed, and core business process descriptions.
In a pre-recorded webinar, Edye Schwartz reviews the Policy and Procedure workbook, which can serve as a guide and model for the development and implementation of policies and procedures within organizations. The workbook was developed in partnership with MCTAC & NYAPRS and is a continuation of the Power of Policies and Procedures series.
Three easy to use guides to help your organization bill smoothly.
Read MoreRCM Best Practices Tool
Maps out key Revenue Cycle Management practices at various stages in service provision, gives advice for how to accomplish these tasks and notes how these practices might relate to claim fields and/or denial codes.
Top Denial Reasons Cheat Sheet
A compilation of the most common denial reasons so that providers can safeguard against these errors and resolve denials as needed.
Billing and RCM Tips for Working with Medicaid Managed Care Plans
This one-pager lists practices that are critical towards helping your organization maintain a fruitful relationship with MMCPs to make billing as smooth a process as possible.
Utilize the Session Feedback Form to hear about the experience of your clients and incorporate feedback into your service delivery.
Read MoreAs Suicide Prevention Month comes to a close, we recognize the urgent and continued need to identify and support youth. Therefore, we have developed a brochure for you to help parents and caregivers work through concerns they may have about discussing suicide with the young people in their lives and to be more effective in having these all too important conversations.
Read MoreThis guide provides information on (DV/IPV) and tips within the scope of work for FPAs supporting children and caregivers in difficult situations.
Read MoreThis tool provides provides practical suggestions to those working in human services organizations about how to address and manage the impact of a client’s death due to suicide on staff members and clients.
Read MoreThis tool provides information on what ADHD is, including the signs and symptoms, and how it can impact youth and children. Also included is a list of tips for caregivers on how best to support children and young people with ADHD.
Read MoreCTAC has created three Skills in Action videos focused on validation, reflective supervision, and nurturing trust.
Read MoreThis tool reviews five core areas along with best practices specific to telehealth. Providers can use this guide as a continuous evaluation of the needs, preferences, appropriateness for, and clinical effectiveness of telehealth.
Read MoreCTAC has prepared this useful resource to promote the keys to having supportive and constructive discussions of stressful and potentially traumatizing events with children and youth experiencing collective grief.
Read MoreThis resource provides information on trauma-responsive telehealth concepts and practice guidelines. It also contains links to helpful tools to consider implementing culturally-responsive trauma-informed care in virtual practice.
Read MoreThis comprehensive toolkit can help guide your organization when selecting, interviewing, and evaluating potential candidates.
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