MCO Plan Matrix
Output to Outcomes (OTO)
Glossary of terms
TOOLS TO STRENGTHEN AGENCY INFRASTRUCTURE
Scroll down this page to learn about the following tools:
Billing Tool Key Messages to Communicate in Services
Caregiver's Guides MCO Plan Matrix
CFTSS Productivity Tool Medicaid Managed Care Provider Readiness Assessment
Consultant Directory Output to Outcomes
Family Alignment: The First 30 Day Checklist The P.E.N. Guide
Five Questions as You Transition to Managed Care Session Feedback Form
Interactive Online FAQ
Caregiver's Guides MCO Plan Matrix
CFTSS Productivity Tool Medicaid Managed Care Provider Readiness Assessment
Consultant Directory Output to Outcomes
Family Alignment: The First 30 Day Checklist The P.E.N. Guide
Five Questions as You Transition to Managed Care Session Feedback Form
Interactive Online FAQ
Custom Tools
BENCHMARK MODELING TOOL
The Benchmark Modeling Tool is an Excel based fiscal model designed for use by Outpatient clinics.
Click here to automatically download the BEAM benchmarking tool.
Click here to automatically download the BEAM benchmarking tool.
BILLING TOOL
An interactive UB-04 form that highlights the requirements for submitting a clean claim for each Managed Care Organization. Great for both first-time or experienced billing staff!
CAREGIVER'S GUIDE
Share these Caregiver's Guides with caregivers and families to help them better understand their children's experiences, conditions, and treatment.
- Caregiver's Guide to Children and Trauma
- Caregiver's Guide to Childhood Depression
- Caregiver's Guide to Conduct Disorders
- Caregiver's Guide to Childhood Anxiety
CFTSS Productivity Tool
Excel-based financial tool developed by CCSI to allow providers to identify their volume, service mix, productivity standards and operating expenses in order to structure their Children and Family Treatment and Support Services (CFTSS) in a manner that meets their outcome and quality standards and is financially sustainable.
Click to download:
Click to download:
Companion Guide
Upstate CFTSS Productivity Tool
Upstate with an Example Included
Downstate CFTSS Productivity Tool
Downstate with an Example Included
CONSULTANT DIRECTORY
As our training and technical assistance is group-based, the consultant directory lists available professionals to consider for individualized managed care support.
View Consultant Directory
View Consultant Directory
FAMILY ALIGNMENT: THE FIRST 30 DAYS CHECKLIST
The Family Alignment: The First 30 Days Checklist is intended to help providers ensure they are utilizing best clinical practices during initial evaluation sessions. Review each statement on the checklist to see how well you are doing with each family. At the end, identify at least one area to improve upon and plan an action step for improvement. [Note: Many of these same practices can be used throughout treatment.]
The checklist can also be used as a supervisory tool. As a supervisor, you can use it during an observation session or as a training tool.
View the Family Alignment: The First 30 Days Checklist
"FIVE QUESTIONS" AS YOU TRANSITION TO MANAGED CARE
Highlights critical areas of managed care readiness and tips for providers.
INTERACTIVE ONLINE FAQ
Answers common questions regarding managed care billing, contracting, utilization management, outcomes, and more.
View Interactive Online FAQ
View Interactive Online FAQ
GLOSSARY OF TERMS
Interactive online glossary of frequently used managed care terminology. Includes a printable top acronyms "cheat sheet."
Print 8.5X11 Cheat Sheet Print 5X7 Cheat Sheet
View Language Guide
Print 8.5X11 Cheat Sheet Print 5X7 Cheat Sheet
View Language Guide
KEY MESSAGES TO COMMUNICATE IN SERVICES
Incorporate these key messages in the engagement, assessment, and treatment process. These messages will help to reinforce what the client is doing well as well as establish feelings of hopefulness through validation and empowerment.
View Key Messages to Communicate in Services
View Key Messages to Communicate in Services
MCO PLAN MATRIX
A comprehensive one-stop resource for critical New York State Medicaid Managed Care plan information searchable by region, county, or plan.
View Matrix
View Matrix
MEDICAID MANAGED CARE PROVIDER READINESS ASSESSMENT
Helps providers to assess organizational readiness for managed care across eleven critical domains.
The PDF of the Readiness Assessment is available here. Online completion of this readiness assessment has ended but please continue to use this as a resource/checklist.
OUTPUT TO OUTCOMES
A comprehensive assessment measures database designed specifically for behavioral health providers.
View the Output to Outcomes Webinar View the Output to Outcomes Database
THE P.E.N. GUIDE
Your agency's cheat sheet to managed care contracting. Prepare, Evaluate and Negotiate your contract with Managed Care Organizations.
View the P.E.N. Guide
View the P.E.N. Guide
SESSION FEEDBACK FORM
Feedback is critical to service delivery. As a provider, it is important to establish a culture of feedback in which you are not the sole administrator of feedback, rather that you, as a provider, are also receiving feedback. Utilize the Session Feedback Form to hear about the experience of your clients – families, adults, children– after each session. Adapt appropriately for the clients your serve (e.g., children). Develop a system to incorporate feedback into your service delivery and let your clients know that their perspective is important to you.
View the Session Feedback Form for Individuals
View the Session Feedback Form for Families
View the Session Feedback Form for Individuals
View the Session Feedback Form for Families