TOOLS TO STRENGTHEN AGENCY INFRASTRUCTURE
Scroll down this page to learn about the following tools:
Caregiver's Guides MCO Plan Matrix
CFTSS Productivity Tool Medicaid Managed Care Provider Readiness Assessment
Consultant Directory Output to Outcomes
Family Alignment: The First 30 Day Checklist The P.E.N. Guide
Five Questions as You Transition to Managed Care Revenue Cycle Management & Billing Tools
Interactive Online FAQ Session Feedback Form
CFTSS Productivity Tool
Click to download:
View Consultant Directory
FAMILY ALIGNMENT: THE FIRST 30 DAYS CHECKLIST
The checklist can also be used as a supervisory tool. As a supervisor, you can use it during an observation session or as a training tool.
View the Family Alignment: The First 30 Days Checklist
KEY MESSAGES TO COMMUNICATE IN SERVICES
View Key Messages to Communicate in Services
MEDICAID MANAGED CARE PROVIDER READINESS ASSESSMENT
The PDF of the Readiness Assessment is available here. Online completion of this readiness assessment has ended but please continue to use this as a resource/checklist.
REVENUE CYCLE MANAGEMENT & BILLING TOOLS
RCM Best Practices Tool
Maps out key Revenue Cycle Management practices at various stages in service provision, gives advice for how to accomplish these tasks and notes how these practices might relate to claim fields and/or denial codes.
Top Denial Reasons Cheat Sheet
A compilation of the most common denial reasons so that providers can safeguard against these errors and resolve denials as needed.
Billing and RCM Tips for Working with Medicaid Managed Care Plans
This one-pager lists practices that are critical towards helping your organization maintain a fruitful relationship with MMCPs to make billing as smooth a process as possible.
SESSION FEEDBACK FORM
View the Session Feedback Form for Individuals
View the Session Feedback Form for Families