Bill Martone

RTF Leadership: Performance Excellence: Measuring What Matters**

Agencies, already overwhelmed by the demands of day-to-day operations, are facing mounting pressure to demonstrate that their programs really do make a difference in the lives of youth and families. In today’s climate of dwindling funding and increasing accountability, utilizing data to analyze and document the effectiveness of programming is something that all human service providers will need to do, and do well.

RTF Leadership: Culture-Drive Leadership**

There is growing recognition of the need for organizations to infuse a performance management culture not only in residential treatment, but in all levels of the organization. A critical component in all employees understanding and embracing a performance based culture is defining, teaching, assessing, and monitoring the essential competencies of those who deliver behavioral health services. This webinar will outline critical skill sets and identify strategies aimed at strengthening and supporting the workforce.

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