Daniella Labate-Covelli

The Art of Policy Development

In a rapidly changing and often unpredictable healthcare environment, it's vital to have up-to-date policies and procedures to guide an organization's path forward. 

In the second webinar of MCTAC's The Power of Policies and Procedures webinar series, presenters discussed the process of policy and procedure development and best practices to make them relevant and responsive to different stakeholders' needs and expectations.

Why do Policies and Procedures Matter?

In the first episode of MCTAC's The Power of Policies and Procedures webinar series, presenters from NYAPRS and the Coalition for Behavioral Health outlined the need for policy and procedures and demonstrated how up-to-date policies and procedures reflect and enhance organizational health. During the webinar, participants learned the difference between various policies, the degree to which policies are reflective of the organization’s culture, as well learned

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“Organizational health” and “organizational resiliency” are often heard in discussions about financial management and sustainability.  In human services, these phrases have a deeper meaning as they also speak to the culture of the organization. Healthy and resilient organizational culture consists of a workforce that holds customer well-being as paramount, and leadership that holds workforce well-being as the key to sustainability.  How an organization ascends to health and resilience is a function of its environment, which permeates the workforce and customer experience.

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“Organizational health” and “organizational resiliency” are often heard in discussions about financial management and sustainability.  In human services, these phrases have a deeper meaning as they also speak to the culture of the organization. Healthy and resilient organizational culture consists of a workforce that holds customer well-being as paramount, and leadership that holds workforce well-being as the key to sustainability.  How an organization ascends to health and resilience is a function of its environment, which permeates the workforce and customer experience.

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“Organizational health” and “organizational resiliency” are often heard in discussions about financial management and sustainability.  In human services, these phrases have a deeper meaning as they also speak to the culture of the organization. Healthy and resilient organizational culture consists of a workforce that holds customer well-being as paramount, and leadership that holds workforce well-being as the key to sustainability.

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