David Wawrzynek

Turn-Over a New Leaf: Cost of Turnover & ROI

Behavioral health agencies suffer from workforce shortages, budgeted understaffing, and higher rates of stress than ever. New York State reported a voluntary turnover rate of 34% in 2019 among behavioral health providers which has likely grown given the stressors of the pandemic. While the exact cost of employee turnover is difficult to calculate, estimates range from 33% to 200% of a worker’s annual salary.

Business Best Practices & Management Webinar Series: Concluding Office Hour

This is the last webinar component of MCTAC/CTAC new training initiative: Business Best Practices & Management Webinar Series. The webinar series was designed to support organizations with limited infrastructure and resources in understanding best practices in business operations. The webinar series shared best practices around important topics such as Key Operational Functions/ Executive Leadership, IT/Data, Finance/Billing, & Quality/Documentation/Compliance.

Business Best Practices & Management Webinar Series: Quality / Documentation / Compliance

This is the fourth webinar of MCTAC/CTAC a new training initiative: Business Best Practices & Management Webinar Series. The webinar series was designed to support organizations with limited infrastructure and resources in understanding best practices in business operations. The webinar series shared best practices around important topics such as Key Operational Functions/ Executive Leadership, IT/Data, Finance/Billing, & Quality/Documentation/Compliance.

Business Best Practices & Management Webinar Series: IT / Data

This video is part 2 of a new MCTAC/CTAC training initiative: Business Best Practices & Management Webinar Series. The webinar series was designed to support organizations with limited infrastructure and resources in understanding best practices in business operations. The webinar series shared best practices around important topics such as Key Operational Functions/ Executive Leadership, IT/Data, Finance/Billing, & Quality/Documentation/Compliance.

Allocation Best Practices

Understanding allocations is essential for making informed decisions on a variety of organizational practices and procedures such as billing, distribution of staff time, documentation, case management, management of other expenses, and more. 

This one-hour webinar covered the technical aspects of allocations (including basic principles) and provided strategies for tracking expenses.

Target Audience: Children's Providers, particularly finance staff who are new to the allocation process. 

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