Many provider organizations have found in the disruptions of 2020, that the models of care and service used—prescribed by history and legitimized by the fee for service structure—are no longer sustainable and are less relevant to the consumers they serve. How do you redesign health and social services in the new era? The technology revolution was largely driven by consumer-focused, design thinking and constant iteration.
To prosper in the face of unprecedented change, provider organizations need to focus on how they deal with a rapidly changing landscape. Providers can cultivate such resilience by understanding their vulnerabilities and developing specific capabilities to compensate for those vulnerabilities. Having a long-term strategic plan for evolving your provider practice is essential in today’s turbulent marketplace.
OPEN MINDS Senior Associate, Joe Naughton-Travers, Ed.M., provides an overview of Telehealth and other virtual services that are rapidly becoming the ‘new normal’ in behavioral health care. The COVID-19 emergency response has forced health care organizations to think beyond brick and mortar and reconsider the need for ‘face to face’ services. Even after we emerge from the crisis, building your ‘virtual service lines’ will be essential to your viability.
Partnership and collaboration are key components of value-based care. Are you unsure about what types of partnerships to enter into? Do your organization’s goals and objectives align with the partnerships you are considering? Are you able to express your organization’s value when approaching a potential partner? What is the best process to follow for reaching consensus and memorializing next steps? Do you have questions about strategy and due diligence?
Part II: Strategy and Due Diligence
MCTAC partnered with Open Minds for an in-person training opportunity to address strategies and actions. This event featured a number of NYS behavioral health organizations who shared their experience creating partnerships.
This event provided both national and NYS examples, lessons learned, and strategies of effective partnerships as well as concrete tips to ensure appropriate steps are being taken to prepare. The event was free of charge and targeted towards organizational and agency leadership.
Presentation slides are available for download below. Presenters included: