MCTAC+ Supervision Difficult Conversations

As you navigate all of your many responsibilities as a supervisor, inevitably you will encounter the need for engaging in difficult conversations regarding employee performance and taking corrective action. This webinar reviewed eight steps for maximizing the effectiveness of these conversations so that people feel safe and are open to change. The Transactional Analysis of communication is introduced as an approach to support the supervisor/supervisee relationship through these difficult conversations.

Webinar participants will:

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