About the Series

“Organizational health” and “organizational resiliency” are often heard in discussions about financial management and sustainability.  In human services, these phrases have a deeper meaning as they also speak to the culture of the organization. Healthy and resilient organizational culture consists of a workforce that holds customer well-being as paramount, and leadership that holds workforce well-being as the key to sustainability.  How an organization ascends to health and resilience is a function of its environment, which permeates the workforce and customer experience. The Human Resource Department’s role in human services organizations that strive to be healthy and resilient is to ensure that leadership is transparent, consistent and supportive, that the work environment is free of hazard, that there is sufficient investment in workforce well-being, and that the workforce, itself, has the skills necessary to yield the best outcomes for customers. 

Targeted towards individuals in leadership positions in behavioral health organizations, this series aimed to further highlight key concepts from the Workforce Priorities Series by providing an overview of the steps an organization must take to build the pillars of organizational culture that support its health and resiliency. Participants were also invited to engage in conversations with our facilitators and other attendees.  


 

Capital Region Providers

 

Webinar Date: September 16th, 2020
Presenters: Daniella Labate-Covelli, Yves Ades

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Hudson Valley Providers

 

Webinar Date: September 17th, 2020
Presenters: Daniella Labate-Covelli, Yves Ades

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North Country and Central New York Providers

 

Webinar Date: September 21st, 2020
Presenters: Daniella Labate-Covelli, Yves Ades

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Western New York Providers

 

Webinar Date: September 23rd, 2020
Presenters: Daniella Labate-Covelli, Yves Ades

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New York City and Long Island Providers

 

Webinar Date: September 30th, 2020
Presenters: Daniella Labate-Covelli, Marlo Pasion, and John Coppola

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